FAQs
A list of our most frequently asked questions. If you can’t find what you’re looking for, get in touch and weâll be happy to help.
Simply identify the stamp model you want and follow the online prompts. Once we receive the information completed by you, we will make your stamp accordingly. If in doubt on our side, we will send you a pre-production proof sheet just to make sure. If you require a complex design, feel free to send Stamps Plus your artwork and the required size to . Stamps Plus will reply with a custom proof and the prices or you can call Stamps Plus directly to discuss your order on 09 486 8165.
It is not compulsory to register before ordering from Stamps Plus.
Upon registering with Stamps Plus an online account will be set up for you where you will be able to view all your previous orders and edit shipping information. Your data will not be shared with any other parties and you will not be peppered with unsolicited emails. After all, Stamps Plus offers great service for everyone, all of the time, and does not require data harvesting to enhance more sales.
Self-inking stamps are a spring-loaded, all-in-one machine including a replaceable internal ink pad. They are clean, fast and reliable, and can be refilled easily. They have a twisting mechanism that rotates the rubber die to press against the ink pad. Ink pads are both re-fillable and replaceable.
Traditional-styled wooden stamps are based on the vintage model of stamp mount (usually wooden), handle, and text plate. This type of stamp needs a separate ink pad.
Pre-inked stamps, sometimes referred to as âflash stampsâ are modern stamps that give very high-quality impressions. They work by having a porous gel-like rubber die on the bottom of the stamp that allows ink to flow through the die before an impression is made. The ink itself is kept in a reservoir located in the spongey text dies; these stamps can give up to 500 impressions before the ink needs refilling so these stamps do not need an ink pad. To enjoy best use, the mechanism needs to be pressed gently rather than stamped quickly.
If you just need text and basic borders we are happy to accept any office document, however if you have a logo or complicated layout we may need a modern design file, usually made by a graphic designer. If you have had business cards or signage made for your company, these files are usually fit for our purposes. They should be in the following file types: .eps .ai, sometimes .pdf.
Stamps Plus has access to the latest graphic software and is mostly backwards compatible. However our processes give a better result if you can supply us with a vector artwork file.
More information can be found in our Artwork Files Guide.
Stamps Plus has the most popular font styles and font sizes available, if you have your own in mind feel free to send it to us.
Note any orders requiring anything other than endorsing ink should be done via email / contact form so we can ensure you are getting the correct product.
Endorsing ink is a water-based ink deal for everyday stamping onto paper. This ink has also been tested to be âskin-safeâ so you can feel free to use any of the standard stamps on someoneâs hand or skin.
Textile ink is specially designed to be used on clothes and after a few hours of drying this ink is machine washable.
Quick-drying inks are solvent-based inks that dry more quickly than standard water-based inks. Stamps Plus uses the Noris range of stamping inks for quick drying inks. This type of ink is required when stamping onto plastic, wax-coated, grease-proof or other non-matte surfaces.
UV inks are a popular request. UV inks can be provided in the format required for stamping onto human skin or for stamping onto areas that require rapid drying characteristics.
Due to the low quantity of orders requiring some of the following, we cannot supply every colour, but we can help you locate the easiest location to get these at the best price.
Brown, gold, orange, pink, white, yellow, green neon, orange neon, pink neon and yellow neon are the main alternative colours for stamping onto human skin or for fast-drying target areas.
When non-standard, special colours of ink are chosen, either the self-inking ink pad or the separate ink pad (for traditional styled stamps) are supplied âdryâ so that you can load up the required amount of ink yourself, according to guidelines.
Stamps Plus does provide rubber stamps for nightclubs and for events. It is recommended to have the design between 20-30mm and probably a little smaller for children. Also try not to have a design that is solid colour as it will obviously contain quite a lot of ink and could smudge or bleed on the persons hand or even their clothes. It is best to try and have outlines and not solid colour.
The signature stamp is an increasingly popular item with Stamps Plus customers. Common uses are for those who have to sign numerous documents that might not require a full, legal signature and those who simply enjoy the novelty of it. Interpretations of the signature stamp vary as well in that some, like nurses and policemen who need to endorse a lot of documents, simply have their name and title on the stamp for ease of use. Others want their actual long hand signature on the stamp and, with Stamps Plus technology; a quick scan of a high-resolution digital impression of the signature is easily transposed into a personal signature rubber stamp.
It is very easy for Stamps Plus to make rubber stamps featuring a logo and/or anything else you might wish to feature. Neither the content of the stamp or the colour ink (if standard ink) will affect price. You pay only for the text plate size of the stamp with no hidden costs for having an image rather than just text.
Stamps Plus offers to its corporate account holders only the services of ânew rubber die only’, but offers to all users the concept of âstamp remakeâ. The ânew rubber die onlyâ is just that â a piece of rubber die only, cut and engraved to a specific model and/or size of stamp. The âstamp re-makeâ is where we take your self-inking stamp and remove the obsolete rubber die, replacing it with a new, updated ome. Part of this service also entails cleaning and servicing the self-inking machine and fitting it with a new ink pad.
Simply drizzle a few drops, evenly over the surface area of the ink pad and, after a minute or so, squirt a few more drops evenly until the felt in the ink pad is nice and full, but not âfloodedâ.
You can place an order over the phone with Stamps Plus initially, but will always be required to follow up with an email or message via our contact form to ensure a âpaper trailâ, in the interests of avoiding error.
Stamps Plus makes up the order immediately payment is received or, if the order is received overnight or over the weekend, at the first production batch of the next production shift. Dispatch of the completed stamp usually occurs within two working days of receipt of payment.
In a word, âyesâ. Stamps Plus is contactable by phone, and in the unlikely event that you can’t place your order through our website, please do call us. However, please refer to question above regarding a âpaper trailâ.